WhatsApp e SMS
Conecte o WhatsApp Business e o SMS à sua plataforma de equipe. Encaminhe conversas do WhatsApp para o Teams, o Slack ou o Google Chat. Configure vários números, o modo de coexistência, modelos de mensagem e o SMS do Twilio.
Como configurar o WhatsApp Business
Connect your WhatsApp Business number to Social Intents using the Meta Cloud API. Authorize your account, register your phone number, and route conversations to your team.
WhatsApp with Microsoft Teams
Route WhatsApp conversations to Microsoft Teams channels. Agents respond from Teams and messages are sent back to the customer via WhatsApp.
WhatsApp with Slack
Route WhatsApp conversations to Slack channels. Agents respond from Slack threads and messages are sent back to the customer via WhatsApp.
WhatsApp with Google Chat
Route WhatsApp conversations to Google Chat spaces. Agents respond from Google Chat and messages are sent back to the customer via WhatsApp.
WhatsApp na Caixa de Entrada da Web
Manage WhatsApp conversations from the Social Intents web inbox. View transcripts, respond to messages, and compose outbound WhatsApp conversations.
Vários números do WhatsApp
Connect additional WhatsApp Business numbers and route each one to a different widget and team. Separate departments, regions, or brands across multiple numbers.
Modo de coexistência do WhatsApp
Keep using the WhatsApp Business App on your phone alongside the Cloud API integration. Messages from both sources sync into a single conversation history.
Modelos, mídias e sessões do WhatsApp
Configure message templates for retry and outbound messaging, understand media support, and manage the 24-hour session window and auto-close settings.
SMS via Twilio
Add SMS as a customer channel using Twilio. Receive and send text messages through your team platform with AI chatbot support, MMS, and outbound compose.
Outbound Campaigns: WhatsApp, SMS & Proactive Chat
Send WhatsApp template campaigns and SMS blasts to your contacts, and greet website visitors with targeted proactive chat.
How to Connect WhatsApp to Claude
Put Anthropic Claude behind your WhatsApp Business number: connect WhatsApp, route it to a widget, select Claude, train it, and configure human handoff.
How to Connect WhatsApp to ChatGPT
Put ChatGPT behind your WhatsApp Business number: connect WhatsApp, route it to a widget, pick an OpenAI model, train it, and configure human handoff. No API key needed for included models.
How to Connect WhatsApp to Gemini
Put Google Gemini behind your WhatsApp Business number: connect WhatsApp, route it to a widget, add your Google AI API key, train it, and configure human handoff.