Live Chat & AI Customer Agents that turn conversations into conversions.
The #1 customer chat platform for Microsoft Teams, Slack, and Google Chat.
AI agents trained on your brand resolve 75% of questions instantly, while your team handles the important conversations from the tools they already use.
Confiado pelas principais marcas em todo o mundo
In the AI agent era, we don't forget the human.
Configure your AI agent for how you run your business. AI first, AI after hours, or AI for scale. Transfer to your team for the important questions. Create tickets, follow up, and scale your customer support with Social Intents.
IA que conhece o seu negócio
Train an AI agent on your entire website in one click. It learns your products, services, and FAQs instantly. Answer 75% of questions automatically while complex issues route to your team.
- Desenvolvido por ChatGPT, Claude ou Gemini
- Transferência automática para atendimento humano
- Respostas instantâneas 24 horas por dia, 7 dias por semana
Resposta do Microsoft Teams
Sua equipe já utiliza o Microsoft Teams. Agora, ela pode responder aos visitantes do site, mensagens do WhatsApp e SMS sem sair do Teams. Não é necessário aprender a usar novas ferramentas.
- Notificações de bate-papo nos canais do Teams
- Rota para diferentes equipes/departamentos
- Funciona com o aplicativo móvel Teams
Resposta do Slack
Transforme o Slack em seu centro de suporte omnicanal. Todos os chats do site, mensagens do WhatsApp e SMS se tornam um tópico do Slack. Sua equipe responde naturalmente e os clientes recebem ajuda instantânea.
- Cada chat = novo tópico no Slack
- @mencione seus colegas de equipe para pedir ajuda
- Histórico completo de conversas no Slack
Unified Chat Support Inbox
See all your conversations in one place. Track response times, resolution rates, and customer satisfaction. Monitor your AI agent performance alongside team member metrics.
- Real-time chat monitoring
- Análise e relatórios de conversas
- Custom actions and integrations
Customer service just changed. AI answers first now. Buyers expect instant answers at midnight and a real human when it matters. The companies winning this shift let AI take the first response and save their people for the conversations that pay.
Train your AI agent on your entire website in seconds
Enter your URL or upload PDFs and help docs, and your AI agent instantly learns your products, services, and brand voice. It's like hiring a support agent who already knows everything about your business.
Escolha seu modelo de IA
Escolha o ChatGPT, Claude ou Gemini com base nas suas necessidades. Mude a qualquer momento.
Controle como a IA responde
AI answers first then hands off, works alongside team members, or only when you're offline.
AI Actions do real work
Look up orders, capture leads, and trigger custom workflows in your systems, right from the conversation. Explore AI Actions
Mais de 80 idiomas suportados
Detecte automaticamente e responda no idioma do seu cliente. Suporte global facilitado.
A IA responde instantaneamente. Perguntas complexas são encaminhadas para sua equipe.
AI suggests responses. Team members approve or edit before sending.
Os humanos lidam com os chats ao vivo. A IA assume após o expediente ou quando estão ocupados.
Escolha seu modelo de IA
Meet customers on their channels. Answer from yours.
Customers reach out from your website, WhatsApp, Messenger, and SMS. Your team answers everything from Microsoft Teams, Slack, or Google Chat.
Para sua equipe
Microsoft Teams
Mais popularesConverse com os visitantes do site diretamente dos seus canais do Teams. Cada conversa se torna um tópico que toda a sua equipe pode ver e responder.
Slack
Transforme qualquer canal do Slack em um centro de suporte. Responda a chats de sites, mensagens do WhatsApp e SMS a partir de um único lugar.
Bate-papo do Google
Perfeito para equipes do Google Workspace. Gerencie conversas com clientes no Google Chat e até mesmo no Gmail.
Para seus clientes
WhatsApp Business
Crescendo rapidamenteLet customers message you on WhatsApp. Your AI agent handles FAQs, escalates to your team when needed.
Chat ao vivo no site
Widget de chat bonito e personalizável para o seu site. Funciona em qualquer plataforma, incluindo WordPress, Shopify e sites personalizados.
AI agent + inbox, built as one
Most companies bolt a chatbot onto a separate helpdesk. Social Intents unifies the AI agent, inbox, tickets, and contacts in one platform, so automation and your team share full context inside Microsoft Teams, Slack, or Google Chat.
Omnichannel Inbox
Website chat, email, WhatsApp, SMS, and Messenger in one unified view. Every conversation in one place, whoever it comes from.
Ticketing
Turn any conversation into a ticket with status, assignment, and follow-up. Nothing slips through the cracks between shifts or time zones.
Ações de IA
Your AI agent does more than answer. It looks up orders, books meetings, and updates your systems through custom actions. Learn more
Contacts
Every visitor becomes a contact with full conversation history across channels. Know who you are talking to before you say hello.
Análises e relatórios
Response times, resolution rates, AI performance, and agent activity. See what AI resolved and where your team makes the difference.
50+ Integrations
Connect your CRM, marketing stack, and workflow tools. Plus a developer API for anything custom. Browse integrations
Set up your live chat in 5 minutes. Seriously.
Sem configurações complexas. Sem implementações dispendiosas. Basta conectar o chat da sua equipe e começar a conversar com os clientes.
Crie sua conta
Inscreva-se gratuitamente. Não é necessário cartão de crédito. 14 dias de acesso total para teste.
Conecte suas ferramentas
Integração com um clique com o Teams, Slack, Google Chat ou Zoom.
Adicione ao seu site
Copie uma linha de código ou utilize nossos plugins WordPress/Shopify.
Comece a conversar
Responda aos clientes pelo Teams, Slack ou deixe que a IA cuide disso.
Stop paying per seat for customer support software. Unlimited teammates on Basic plans and up, AI included on every plan, at a fraction of what Intercom, Zendesk, or Drift charge.
Agency Plans for Scale
Gerencie várias contas de clientes a partir de um único painel. Marca personalizada, seus preços, nossa tecnologia.
Built for your industry
From ecommerce stores to universities, teams use Social Intents to answer faster where their customers already are.
Comércio eletrônico
Answer sizing, shipping, and returns instantly. AI trained on your catalog keeps shoppers moving to checkout.
Software e TI
Support users from the Slack or Teams channels your engineers already watch. Escalate bugs with full context.
Ensino Superior
Admissions, financial aid, and registrar questions answered around the clock, in the student's language.
Finanças
Secure, professional client communication with routing to the right department every time.
Preços simples e transparentes
Start free trial (no credit card required). No hidden fees.
Lite
For solo professionals
- 1 Widget de bate-papo
- 1 Seat
- 60 conversations/mo
- Teams, Slack, Google Chat Integrations
- ChatGPT AI Models
Iniciante
For small teams
- 1 Widget de bate-papo
- 4 Seats
- 250 conversations/mo
- ChatGPT, Claude ou Gemini
- Teams, Slack, Google Chat Integrations
Básico
Para equipes em crescimento
- 2 Chat Widgets
- Unlimited Seats
- 1,000 conversations/mo
- ChatGPT, Claude ou Gemini
- Teams, Slack, Google Chat Integrations
Pro
Para expandir negócios
- 5 Chat Widgets
- Unlimited Seats
- 5,000 conversations/mo
- ChatGPT, Claude ou Gemini
- Teams, Slack, Google Chat Integrations
- Roteamento entre equipes
- White Label
Negócios
Para equipes empresariais
- 10 Chat Widgets
- Unlimited Seats
- 10,000 conversations/mo
- ChatGPT, Claude ou Gemini
- Teams, Slack, Google Chat Integrations
- Monitoramento de visitantes em tempo real
- Custom Escalation Routing
- White Label
Precisa de mais? Veja todos os planos ou Planos para agências
Loved by teams worldwide
De startups a empresas da Fortune 500, as equipes confiam na Social Intents para conversas com clientes.
Security your IT team will sign off on
Encrypted Everywhere
Data encrypted in transit and at rest on secure AWS infrastructure.
99.9% Uptime
Reliable infrastructure trusted by universities, enterprises, and Fortune 500 teams since 2014.
Your Data Stays Yours
Your transcripts and contacts belong to you. Export anytime.
Frequently asked questions
Ready to turn Teams, Slack, or Google Chat into your customer support platform?
Junte-se a mais de 50.000 equipes que utilizam o Social Intents para oferecer suporte omnicanal a partir das ferramentas que já utilizam, com IA que lida com as perguntas repetitivas.
Não é necessário cartão de crédito • Configuração em 5 minutos • Cancele a qualquer momento