Bate-papo do Google
Conecte o Social Intents ao Google Chat. Gerencie chats em tempo real e conversas com chatbots de IA a partir dos espaços do Google Chat.
Connect Social Intents to Google Chat
Connect your Google Workspace to Social Intents. Set up the Chat app, choose a space, and start receiving live chats in Google Chat.
2 minutos de leitura
Assigning Agents and Spaces in Google Chat
Assign agents to Google Chat spaces. Configure which spaces receive visitor chats and manage agent assignments.
1 minuto de leitura
Escalation Routing in Google Chat
Route chats to specific Google Chat spaces based on conversation context. Set up topic-based routing for different teams.
1 minuto de leitura
Troubleshooting Google Chat Integration
Common issues with the Google Chat integration — app permissions, chats not arriving in spaces, Workspace admin requirements, and how to fix them.
2 minutos de leitura