Bate-papo do Google
Conecte o Social Intents ao Google Chat. Gerencie chats em tempo real e conversas com chatbots de IA a partir dos espaços do Google Chat.
Connect Social Intents to Google Chat
Connect your Google Workspace to Social Intents. Install the Live Chat app, add it to a space, and start receiving live chats in Google Chat.
3 minutos de leitura
Assigning Agents and Spaces in Google Chat
Assign agents to Google Chat spaces. Configure which spaces receive visitor chats, route departments to spaces, and manage who answers.
2 minutos de leitura
Escalation Routing in Google Chat
Route chats to specific Google Chat spaces based on conversation context. Set up topic-based routing for different teams.
2 minutos de leitura
Troubleshooting Google Chat Integration
Common issues with the Google Chat integration: app permissions, chats not arriving in spaces, Workspace admin requirements, and how to fix them.
2 minutos de leitura