Chatbots com IA
Build, train, and optimize AI chatbots powered by ChatGPT, Claude, or Gemini. Write system instructions, train on your content, and improve response quality.
Build Your First AI Chatbot
Enable the AI Agent, train it in Knowledge, tune it in the Playground, configure handoff, and launch - the complete first-chatbot walkthrough.
Choosing Your AI Engine: ChatGPT vs Claude vs Gemini
ChatGPT, Claude, or Gemini? How the engines compare for customer chat, when to use your own API key, and how to switch safely.
Writing Effective System Instructions
Structure, templates, and tuning controls for chatbot system instructions - edited and tested live in the Playground.
Training Your Chatbot on Your Content
Train the bot from the Knowledge page: crawl your site, import sitemaps, upload files, add Q&A pairs, and keep it current with retraining.
Improving Response Quality
Run the weekly improvement loop: review thumbs-down feedback in the Improve tab, mine transcripts, and apply the right fix for each failure.
Setting Up Escalation to Human Agents
Configure the Handoff settings so your bot brings in humans at the right moment - triggers, routing, offline fallback, and tuning.