CustomGPT is GPT-only with no human fallback. Social Intents gives you ChatGPT, Claude, AND Gemini plus seamless human handoff when AI can't answer—directly in Slack, Teams, or Google Chat.
No credit card required • 14-day free trial
GPT-5.2, Claude, AND Gemini. Not locked to OpenAI only.
When AI can't answer, escalate to human agents. CustomGPT is AI-only.
Reply from Slack, Teams, Google Chat—not a separate dashboard.
CustomGPT locks you into OpenAI. Social Intents lets you choose the best AI for your needs.
OpenAI's most advanced model. Best for complex conversations and nuanced responses.
Anthropic's flagship. Excels at analysis and thoughtful, helpful responses.
Google's multimodal AI. Great for multilingual support and fast responses.
See how we compare on features that matter
| Recurso | CustomGPT | Social Intents |
|---|---|---|
| AI Models | ||
| ChatGPT (GPT-5.2) | ||
| Claude | ||
| Google Gemini | ||
| Human Support | ||
| Transferência para agentes humanos | ||
| Hybrid AI + Human | ||
| Team Members | N/A (AI only) | Unlimited ✓ |
| Integrações da equipe | ||
| Microsoft Teams | ||
| Slack | Limitado | |
| Bate-papo do Google | ||
| Zoom | ||
| Recursos | ||
| Train on Website | ||
| Train on Documents | ||
| Custom AI Instructions | ||
| AI Actions (API Calls) | ||
The key advantages that make Social Intents the better choice
CustomGPT only offers GPT models. Social Intents lets you choose between ChatGPT (GPT-5.2), Claude, or Google Gemini. Pick the best AI for your specific use case—or switch anytime.
CustomGPT is AI-only. When the bot can't help, customers are stuck. Social Intents seamlessly transfers conversations to your human team in Slack, Teams, or Google Chat.
CustomGPT has limited integrations. Social Intents is built from the ground up for Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Reply without switching apps.
CustomGPT starts at $49/month with limited features. Social Intents starts at $39/month with unlimited agents, multiple AI models, and human handoff included.
Common questions about switching from CustomGPT
Get AI chatbots powered by ChatGPT, Claude, AND Gemini, plus human handoff and team chat integration.
No credit card required • 14-day free trial