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Upgrade from rule-based to AI-powered

The Chatbot.com Alternative with Real AI Power

Chatbot.com relies on scripted flows and decision trees. Social Intents uses ChatGPT, Claude, and Gemini to understand natural language and answer questions your scripts never anticipated.

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Real AI, Not Scripts

ChatGPT, Claude, or Gemini understands natural language. No flow building required.

Equipes

Native Team Chat

Respond from Microsoft Teams, Slack, or Google Chat. No separate dashboard.

Agentes ilimitados

Flat pricing from $39/mo. Unlimited agents on the Basic plan at $69/mo and above.

Rule-Based Chatbots Can't Handle the Unexpected

Here's why teams switch from Chatbot.com to Social Intents

Chatbot.com Limitations

  • Script-based flows
    Must anticipate every question in advance
  • No native team chat
    Must use their dashboard for responses
  • Complex flow builder
    Hours of setup for each use case
  • Per-user pricing
    $79/user/mo for Growth plan
Result: "Sorry, I didn't understand" frustrates customers

Social Intents

  • AI understands intent
    Handles questions you never anticipated
  • Native Teams & Slack
    Respond from apps you already use
  • Train on your content
    No flow building, just upload docs
  • Unlimited agents
    Included on the Basic plan at $69/mo and above
Result: AI answers naturally, humans take over when needed

How Social Intents Works

No flow building required. Set up in minutes

1

Adicione seu conteúdo

Upload docs, add URLs, paste FAQs. AI learns your business automatically.

2

Choose Your AI

Pick ChatGPT, Claude, or Gemini. Each has strengths for different needs.

3

Conecte sua equipe

Link Teams, Slack, or Google Chat for seamless human handoff.

AI That Learns Your Business

Unlike Chatbot.com where you build every possible conversation path, Social Intents AI reads your content and understands how to answer questions naturally.

  • Train on website pages
  • Upload PDFs and documents
  • Add custom Q&A pairs
  • Sync with help center
ChatGPT Claude Gêmeos

Chatbot.com vs Social Intents

See the difference between rule-based and AI-powered chatbots

Recurso Chatbot.com Social Intents
AI Capabilities
AI Type Rule-based + basic AI GPT-5.2, Claude, Gemini
Natural Language Understanding Limitado
Choose AI Model
Treine seu conteúdo Manual flows
Integrações da equipe
Microsoft Teams (Full Chat)
Slack (Full Chat)
Bate-papo do Google
Transferência para agentes humanos To their dashboard To Teams/Slack
Preços
Preço inicial $19-$79/user/mo $39/mo flat
Agentes ilimitados On Basic plan ($69/mo) and above
Avaliação gratuita 14 dias 14 dias

ChatBot.com vs Social Intents Pricing, Plan by Plan

ChatBot.com charges per user with metered AI resolutions. Social Intents charges one flat monthly rate with AI included.

ChatBot.com Plans

Per user, per month, billed yearly. AI resolutions are metered.

Essential$19/user/mo1 AI agent, 10 AI resolutions
Growth$79/user/mo10 AI agents, 200 AI resolutions
EmpresaPersonalizadoCustom AI agents, SSO, SLAs
Extra resolutionsAdd-onAuto-refill packages of 50

Social Intents Plans

Flat monthly rate, billed annually. AI included in every plan.

Iniciante$39/mo flat4 seats, 250 conversations/mo
Básico$69/mo flatUnlimited seats, 1,000 conversations/mo
Pro$99/mo flatUnlimited seats, 5,000 conversations/mo, WhatsApp and SMS
Negócios$199/mo flatUnlimited seats, 10,000 conversations/mo

What a 5-person support team actually pays

ChatBot.com Growth, 5 users

$395/mo

That covers 200 AI resolutions. Busy months mean auto-refill resolution packages on top, so the invoice grows with your chat volume.

Social Intents Basic, unlimited seats

$69/mo

All 5 agents included, AI chatbot with ChatGPT, Claude, or Gemini included, 1,000 conversations per month, no per-resolution metering.

ChatBot.com pricing based on publicly available information as of August 2026. Verify current pricing on chatbot.com.

How to Switch from ChatBot.com to Social Intents

Most teams complete the migration in under an hour, with no downtime for website visitors.

  1. 1

    Export your ChatBot.com data

    Download your chat archives and contact data from the ChatBot.com dashboard before your subscription ends. Note which flows actually mattered, most teams find a handful of FAQs cover the majority of chats.

  2. 2

    Start a free trial and connect your team platform

    Sign up for the 14-day trial, no credit card required. Connect Microsoft Teams, Slack, or Google Chat in a few clicks so escalated chats route to the channels your team already monitors.

  3. 3

    Train the AI on your content

    Paste your website URL and the AI crawls your pages, help docs, and FAQs automatically. This replaces hours of drag-and-drop flow building with a setup that takes minutes.

  4. 4

    Swap the chat snippet and cancel ChatBot.com

    Remove the ChatBot.com widget code from your site and paste the Social Intents snippet in its place. Once you confirm chats are flowing to your team, cancel your ChatBot.com subscription.

When ChatBot.com Might Still Be the Right Fit

An honest look at where each platform wins

Stay with ChatBot.com if you need

  • Shopify selling features like live cart previews, cart recovery campaigns, and sales reports tied to chats
  • Deep ties to the Text ecosystem, including LiveChat and HelpDesk products your team already uses
  • Granular scripted flows where you want to control every branch of the conversation by hand

Choose Social Intents if you want

  • AI trained on your website in minutes instead of hand-built conversation flows
  • Human handoff straight into Microsoft Teams, Slack, or Google Chat, not another dashboard to watch
  • A flat monthly bill with no per-user charges and no metered AI resolutions

Perguntas frequentes

Common questions about switching from Chatbot.com

Chatbot.com is a chatbot builder platform focused on rule-based conversation flows. While it offers some AI features, it primarily relies on pre-defined scripts and decision trees. It lacks native team chat integrations and charges per-seat pricing.
Social Intents uses advanced AI models (ChatGPT, Claude, Gemini) that understand natural language and learn from your content. You don't need to build conversation flows. Just upload your documents and the AI figures out how to answer questions. Plus, it has native Microsoft Teams and Slack integration.
Yes! Social Intents seamlessly hands off complex conversations to human agents in Microsoft Teams, Slack, or Google Chat. Your team gets notified instantly and can take over without the customer noticing any disruption.
Yes! You can train the AI on your website pages, PDF documents, knowledge base articles, and custom FAQs. The AI learns your business and answers questions accurately using your specific information. No flow building required.
Yes! Social Intents offers a 14-day free trial with full access to AI chatbots, team integrations, and all features. No credit card required. Test everything before you commit.

Upgrade to AI-Powered Chatbots

Join thousands of teams who switched from rule-based chatbots to intelligent AI conversations with Social Intents.

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