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Best Crisp Alternative in 2026 Unlimited Agents & AI Included at Flat Rate

Looking for a Crisp Alternative?

Crisp's workspace tiers scale from $45/month for 4 seats to $295/month for 20, with AI billed through usage credits. Social Intents starts at $39/month flat with ChatGPT, Claude, and Gemini AI included, plus unlimited agents on the Basic plan at $69/month, with your team responding directly from Teams, Slack, or Google Chat.

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No credit card required • 14-day free trial

Agentes ilimitados

One flat rate for your whole team. No per-seat pricing that grows with headcount.

AI Included

ChatGPT, Claude, and Gemini included. No upgrade required to get AI chatbots.

Team Chat Native

Respond from Teams, Slack, or Google Chat, not Crisp's separate shared inbox.

Crisp's Workspace Tiers Grow With Your Team

See how a 10-person support team compares

Crisp

Essentials plan (10 seats)

Essentials Plan (10 seats) $95/mo
AI usage credits included $25/mo
Microsoft Teams reply Not available
Total $95+/mo

*Jumps to $295/month on the Plus plan if your team exceeds 10 seats

BETTER VALUE

Social Intents

Flat-rate plans, AI included

Unlimited Agents Basic, $69/mo
ChatGPT, Claude, Gemini AI Included
Microsoft Teams reply Native
Total From $39/mo

*Starter at $39/mo, unlimited agents on Basic at $69/mo

Social Intents vs Crisp.chat

Feature by feature comparison for live chat and AI chatbots

Recurso Crisp Social Intents
Preços
Preço inicial $45/mo (4 seats) $39/mo flat
Agentes ilimitados
AI Included in Base Plan Limitado Full AI included
Chatbots com IA
Chatbot com IA Básico
ChatGPT
Claude
Google Gemini
Treine seu conteúdo
Integrações da equipe
Microsoft Teams
Slack
Bate-papo do Google
Zoom & Webex
Geral
Free Plan Teste de 14 dias
Tempo de configuração ~20 minutes 15 minutes
WhatsApp Support

Crisp vs Social Intents Pricing, Plan by Plan

Crisp charges per workspace with seat caps and usage-based AI credits. Social Intents charges one flat monthly rate with AI included.

Crisp Plans

Per workspace, per month. AI billed separately through credits.

Grátis$0/mo2 seats, no AI credits
Mini$45/mo4 seats, $5 in AI credits
Essentials$95/mo10 seats, $25 in AI credits, AI chatbot
Plus$295/mo20+ seats, $75 in AI credits, white label

Social Intents Plans

Flat monthly rate, billed annually. AI included in every plan.

Iniciante$39/mo flat4 seats, 250 conversations/mo
Básico$69/mo flatUnlimited seats, 1,000 conversations/mo
Pro$99/mo flatUnlimited seats, 5,000 conversations/mo, WhatsApp and SMS
Negócios$199/mo flatUnlimited seats, 10,000 conversations/mo

What a 10-agent support team actually pays

Crisp Essentials, 10 seats

$95+/mo

Includes $25 in AI credits. Heavy AI chatbot usage burns through credits and adds to your bill, and adding an 11th agent pushes you to the $295/month Plus plan.

Social Intents Basic, unlimited seats

$69/mo

All 10 agents included, AI chatbot with ChatGPT, Claude, or Gemini included, 1,000 conversations per month, no usage credits to track.

Crisp pricing based on publicly available information as of August 2026. Verify current pricing on crisp.chat.

How to Switch from Crisp to Social Intents

Most teams complete the migration in under an hour, with no downtime for website visitors.

  1. 1

    Export your Crisp data

    Export your contacts and conversation history from the Crisp dashboard before your subscription ends. You keep your customer records and can import contacts into Social Intents or your CRM.

  2. 2

    Start a free trial and connect your team platform

    Sign up for the 14-day trial, no credit card required. Connect Microsoft Teams, Slack, or Google Chat in a few clicks so chats route to the channels your team already monitors instead of a separate Crisp inbox.

  3. 3

    Train the AI on your content

    Paste your website URL and the AI crawls your pages, help docs, and FAQs automatically. You can also upload PDFs. No usage credits to budget for, AI answering is included in your plan.

  4. 4

    Swap the chat snippet and cancel Crisp

    Remove the Crisp widget snippet from your site and paste the Social Intents snippet in its place. Once you confirm chats are flowing to your team, cancel your Crisp workspace subscription.

When Crisp Might Still Be the Right Fit

An honest look at where each platform wins

Stay with Crisp if you need

  • A free forever plan for a solo founder or two-person team just getting started with website chat
  • An omnichannel shared inbox that combines email, social channels, and chat in one Crisp workspace
  • Unlimited conversation volume on a small team that fits comfortably inside a single seat tier

Choose Social Intents if you want

  • Website live chat and AI answering handled from Microsoft Teams, Slack, or Google Chat instead of another inbox
  • Unlimited agents on the Basic plan and up, with no seat tiers to outgrow as your team scales
  • AI chatbots with your choice of ChatGPT, Claude, or Gemini included in the plan, with no usage credits

Why Teams Switch from Crisp

The key advantages that make Social Intents the better choice

Costs Don't Grow With Your Team

Crisp's tiers cap your seats. As your support team grows from 4 to 10 to 20 agents, you get pushed from $45 to $95 to $295 per month. Social Intents charges a flat monthly rate regardless of how many agents you add, making it far more cost-effective at scale.

One flat rate, unlimited agents on Basic

No Separate Inbox to Monitor

Crisp has its own shared inbox where agents log in to respond to customers. Social Intents routes conversations directly to your existing Microsoft Teams, Slack, or Google Chat. Agents respond from where they already work. No context switching, no new app to manage.

Responda a partir do Teams ou do Slack

Best-in-Class AI Models

Crisp's AI assistant is limited on lower plans and based on a proprietary model. Social Intents lets you choose from ChatGPT, Claude, or Google Gemini 2.5 Pro. All three models are included in your plan, and you can switch between them at any time without reconfiguring.

ChatGPT, Claude, Gemini all included

Live in 15 Minutes

Social Intents is built for simplicity. Sign up, connect your team chat platform, enter your website URL to train the AI, and paste one snippet onto your site. You are live in under 15 minutes with a chatbot that handles questions and escalates to your team automatically.

Fast, simple setup

Perguntas frequentes

Social Intents is the best Crisp alternative for teams on Microsoft Teams, Slack, or Google Chat. Plans start at $39/month flat with ChatGPT, Claude, and Gemini AI included, unlimited agents on the Basic plan at $69/month, and your team responds to chats from within the tools they already use.
Crisp's Essentials plan covers 10 seats at $95/month, and the Plus plan jumps to $295/month for 20 or more. If your team grows, you get pushed into the next tier. With Social Intents, your monthly fee stays the same whether you have 5 agents or 50. That predictability matters for budgeting and scaling.
Yes. Social Intents offers a 14-day free trial with no credit card required. Set up your AI chatbot, connect your team platform, and test it live on your website before committing to a paid plan.
Yes. Social Intents works on any website including WordPress, Shopify, Wix, Squarespace, Webflow, and custom HTML sites. Install via plugin or paste one line of JavaScript. It takes about 2 minutes to add the widget to your site.
Social Intents supports ChatGPT, Claude, and Google Gemini 2.5 Pro. All three are included in your plan and you can switch between them at any time. Crisp's AI assistant uses a proprietary model with limited capabilities on lower-tier plans.

Switch from Crisp Today

ChatGPT, Claude, and Gemini AI included, and your team responds from Teams or Slack. Plans from $39/month flat, unlimited agents on Basic at $69/month, no per-seat pricing.

Start Free 14-Day Trial View Pricing

Plans from $39/month • No per-seat pricing • Cancel anytime

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