Live Chat Features

Social Intents has all of the Live Chat features that you need to become more successful. Whether you're looking to increase sales, improve customer service, or capture leads, our solution can help.

Live Chat screenshot

Real-Time Engagement

In today's fast-paced business environment, customers are not inclined to wait for email responses or make phone calls. To meet their expectations, Social Intents offers a great way to initiate a chat with anyone who is browsing your website all from the collaboration tools you already use like Microsoft Teams and Slack. By leveraging our live chat, you can generate more leads, boost sales, and provide speedy responses to customer queries.

Real-Time Chat Engagement

Advanced Customization

Customize your Chat Look & Feel

Our chat widget can be customized to align with your brand in terms of colors, languages, and positioning. This ensures that the widget seamlessly integrates with your website, mobile app, or e-commerce store, bolstering customers' confidence and driving sales.

Live Chat Customization

Agentes ilimitados

Our plans support unlimited team members so anyone at your company can become an agent and answer visitor questions. No per agent pricing, so our solution can grow with you.

Agentes ilimitados

Chat Auto-Translation

With auto translation, you can support your brand worldwide. This powerful feature enables you to translate your chat messages in real-time, allowing you to respond to customers in your native language while they receive the translated message in their preferred language. By delivering a seamless customer support experience, Social Intents helps you to build a loyal customer base.

Chat Auto-Translate

Transcripts & Reporting

Live chat transcripts can offer valuable product feedback and customer insights. With Social Intents, you can easily access your complete transcript archive, and benefit from a user-friendly interface that allows you to search, sort, and filter through the information to extract the most relevant insights. By leveraging the rich data contained in your transcripts, you can gain a deeper understanding of your customers' needs and preferences, and use this knowledge to enhance your products and services.

Live Chat Transcripts

Chatbots personalizados

With our Custom chat bot integration with Google's Dialogflow, you have access to best in breed natural language intent matching. Build dynamic chatbots with rich responses, custom payloads, and escalation to human's when automated answers aren't enough.

Live Chat Chatbot

Automated Chatbot Features

Dialogflow Responses
Dialogflow Responses
Respond with text, cards, buttons, dynamic lists, calendars, and images.
Human Chat Handoff
Transferência para agentes humanos
Your agents can take over the conversations at anytime and can view conversations real-time right from Slack or Microsoft Teams.
Chatbot Auto Answer
Resposta automática do Chatbot
Have your chatbot respond as soon as a visitor starts a live chat or when a chat is missed.
Integrações de terceiros
Integrações de terceiros
Get your leads, tickets, and transcripts to your existing CRM, Ticketing, and Lead systems.

Live Chat for the way your work
Microsoft Teams, Slack, Zoom, and Webex

Social Intents easily integrates with your website and allows you to communicate with your customers directly from Teams, Slack, Zoom, and Webex. Stop context switching between your internal and external messaging apps.

Chatbots personalizados Chatbots personalizados

Personalize sua marca com cores, logotipos, texto, respostas padrão e estilos de aba.

Pre-Sales Chat Form Pre-Sales Forms

Ask your visitors anything. Collect visitor information like name, email, and phone.

Agentes de Chat Ilimitados Agentes ilimitados

Estabeleça tantos membros de equipe quantos forem necessários. Não há preço por agente. Melhore a conversa ao vivo à medida que sua equipe cresce.

Chat File Sharing Compartilhamento de arquivos

Envie e receba arquivos dos visitantes do bate-papo.

Chat Javascript SDK Javascript SDK

API simples para pré-popular informações dos visitantes e passar informações do cliente para seus agentes.

Chat Targeting Rules Regras de direcionamento

Estabeleça tantos membros de equipe quantos forem necessários. Não há preço por agente. Melhore a conversa ao vivo à medida que sua equipe cresce.

Chat Quick Replies Quick Replies

Use reply shortcuts to send default responses for common questions.

Fotos do perfil dos agentes Fotos do perfil dos agentes

Fotos e nomes para o perfil dos agentes trazem um toque humano ao processo.

Chat Online Schedule Online Schedule

Configure seu bate-papo para estar online/disponível e offline/indisponível durante o horário típico do escritório.

Convites para bate-papo pró-ativos Convites para bate-papo pró-ativos

Converse com clientes potenciais usando convites automáticos para bate-papo ao vivo. Acione usando regras ou nossa API Javascript.

Relatórios de bate-papo Dashboards & Reports

Veja como você está se saindo com os relatórios de bate-papo. Exporte dados para seus sistemas externos.

Integrações Integrações de terceiros

Send leads and transcripts just about anywhere with our 3rd-party integrations.


Have any Questions?

Can't find the answer you're looking for? Chat with us.

Quem pode usar a Social Intents?
Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales. Especially teams that use Microsoft Teams, Slack, Zoom, or Webex.
Existe um teste gratuito?
Yes! We offer a 14-Day free pro trial with all the bells and whistles to make sure you love the product. Cancel at any time and there are never any contracts.
Can I use live chat on multiple websites?
Sim! Cada um de nossos planos suporta um número escalonado de websites. Portanto, basta escolher um plano que atenda às suas necessidades.
Eu tenho que assinar um contrato?
No! There are no contracts and you can cancel at any time.
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