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As a business owner, I am always trying to find ways to increase customer satisfaction, leverage the content we’ve already created for customers, and reduce the load on our customer service agents and support staff. …

How to Leverage AI in your Customer Service Team to Win Big Read More »

Are you considering implementing chatbots in your educational institution? Wondering what value chatbots bring to educational institutions and how they could help yours too? FACT: Between 2020 and 2024, the U.S. e-learning market could grow …

Chatbot for Education: 5 Ways to Use Chatbots in Higher Education Read More »

Are you planning to improve your customer experience? Wondering if chatbots can help you achieve that, and how? Did you know – Chatbots may soon be leaving human agents behind. Yup, here’s some proof. The …

This is How Chatbots Improve Customer Experience Read More »

Planning to use chatbots for your business? Wondering what benefits chatbots can offer and how to use them efficiently? FACT: As of 2019, almost 40% of major companies have implemented at least one intelligent assistant …

Chatbots for Business: Why You Should Use Them Read More »

Are you planning to use live chat or chatbots for your business? Confused about which option would be better – chatbots vs live chat? FACT: Customers prefer to get in touch with businesses in real-time. …

Chatbot vs Live Chat: Which Option to Choose Read More »

Are you planning to use chatbots for sales? Wondering whether chatbots do increase sales? FACT: As of 2019, almost 40% of major companies have implemented at least one intelligent assistant or conversational AI chatbot. But …

Do Chatbots Increase Sales? 10 Benefits of Using Sales Chatbots Read More »

Are you planning to deploy chatbots to boost sales? Wondering which sales chatbots to use? Did you know? The average satisfaction rate of bot-only chats is 87.58% and chatbots were able to handle 68.9% of …

5 Best Sales Chatbots in 2023 Read More »